# Dispatch AI > Dispatch AI answers a taxi or private hire firm's booking line and books the job when nobody in the office can pick up. It's booking and dispatch software for taxi and private hire firms in the UK. It answers the phone, WhatsApp, texts and emails, books the jobs at the firm's own prices and sends them to the firm's drivers on the firm's own branded app. Dispatch AI is a trading name of CABO TECH SOLUTION AI LTD, registered in England and Wales, company no. 16255667. What works today, in plain words: - An AI phone agent answers the booking line when the office doesn't, quotes the firm's own fixed prices and books the job into the firm's Dispatch AI account. Each phone agent takes up to 10 calls at once; more capacity is available on a higher tier. - It can go on the calls the office can't answer, when the line rings out and overnight, or on the whole booking line. The firm chooses the hours. It works by a call divert on the firm's own line: no new phone system and no new number. - Customers can also book by WhatsApp, text, email, an online booking page or a chat assistant on the firm's website, and every booking lands in one system. - The passenger gets a text and an email to confirm, a secure link to pay by card (the agent never takes card details over the phone), and a live link to track the car. - Jobs go straight to the firm's drivers on its own branded driver app: the firm's name, logo and colours, in the App Store and Google Play once Apple and Google approve it (usually within one to two weeks). - The phone agent and booking are live within 24 hours of getting the firm's zones, prices and driver list, and often within two hours. There's no setup fee. - Dispatch AI is its own dispatch system. It does not connect to other dispatch systems. ## Key pages - [Prices](https://dispatchai.co.uk/prices/): monthly plans by fleet size, billed monthly, 30 days' notice. - [Ring the demo line](https://dispatchai.co.uk/ring-it/): what to try when you ring the test line. - [Free growth audit](https://dispatchai.co.uk/free/growth-audit/): a free 30-minute call with Joe, the founder, for firms with 5 or more cars. - [Your data](https://dispatchai.co.uk/your-data/): what the contract says about the firm's bookings, passengers and drivers. - [Guides](https://dispatchai.co.uk/guides/): evergreen guides for taxi and private hire firms. - [Free growth check](https://dispatchai.co.uk/start/): a few questions about how a firm takes bookings, then what it's missing and what would change it, before any details are asked for. Topic versions: [night calls](https://dispatchai.co.uk/start/night-calls/), [busy nights](https://dispatchai.co.uk/start/busy-nights/), [night cover](https://dispatchai.co.uk/start/night-cover/), [one system](https://dispatchai.co.uk/start/one-system/), [own driver app](https://dispatchai.co.uk/start/own-driver-app/), [online booking](https://dispatchai.co.uk/start/online-booking/). - [Booking scorecard](https://dispatchai.co.uk/scorecard/): a short self-check on how a firm takes bookings. Every guide is also served as Markdown: add .md to its address (for example https://dispatchai.co.uk/guides/ai-taxi-dispatch-system.md), or request the page with Accept: text/markdown. /llms-full.txt has every live guide's short answer in one file. ## Guides: Booking and dispatch software - [AI phone agent for taxi firms: how it answers and books a job](https://dispatchai.co.uk/guides/ai-phone-agent-for-taxi-firms/): What an AI phone agent does on a taxi booking call, step by step: your fixed prices, regular callers, odd calls, and the divert (15 seconds on a BT line). - [How to choose the best AI taxi dispatch system in 2026](https://dispatchai.co.uk/guides/best-ai-taxi-dispatch-system-2026/): How to choose an AI taxi dispatch system in 2026: what best means for a 5-car or a 60-car firm, eight tests to run in one afternoon, and the red flags. - [Missed calls in a taxi business: how to work out what they cost you](https://dispatchai.co.uk/guides/missed-calls-in-a-taxi-office/): Work out what missed calls cost your taxi business with one sum: missed calls a day that would have been a job, times your average fare, times 30. - [Private hire dispatch software: what a PHV operator needs](https://dispatchai.co.uk/guides/private-hire-dispatch-software/): What private hire dispatch software must do under UK law: pre-booked jobs, booking records kept 6 months, licensed drivers only, and sub-contracting rules. - [Taxi dispatch software in the UK: what it does and what to look for](https://dispatchai.co.uk/guides/taxi-dispatch-software-uk/): What taxi dispatch software does, the booking records UK law expects it to keep for 6 months or more, cloud or on-premise, pricing, and what to test. - [What is an AI taxi dispatch system? A plain guide for UK firms](https://dispatchai.co.uk/guides/ai-taxi-dispatch-system/): What an AI taxi dispatch system does in 2026, which jobs the AI handles and which it doesn't, and how to judge one for a UK taxi or private hire firm. ## Guides: Starting a taxi or private hire firm - [Hackney carriage vs private hire: which should you start?](https://dispatchai.co.uk/guides/hackney-carriage-vs-private-hire/): Ranks, hails, meters, council fare tables and plate caps: how hackney carriage and private hire firms differ under the 1847 and 1976 Acts. - [How much does it cost to start a taxi business in the UK?](https://dispatchai.co.uk/guides/cost-to-start-a-taxi-business-uk/): The cost to start a taxi or private hire firm in the UK: council licence fees from £393, £20 DBS checks, a £100 company and insurance ranges. - [How to get a private hire operator licence in the UK](https://dispatchai.co.uk/guides/private-hire-operator-licence-uk/): How to get a private hire operator licence: the documents, the fit and proper test, fees from 5 named authorities, the 5-year term and how long it takes. - [How to start a taxi company in the UK: the steps in order](https://dispatchai.co.uk/guides/how-to-start-a-taxi-company-uk/): The 10 steps to start a taxi or private hire company in the UK, in order: licences, drivers, vehicles, insurance, premises, records and tax, with sources. - [Insurance for a taxi or private hire firm: what you need](https://dispatchai.co.uk/guides/taxi-business-insurance-uk/): Taxi business insurance for UK firms: hire and reward motor cover, fleet policies, operator public liability and the £5 million employers' liability rule. - [Taxi business plan: what to put in it, section by section](https://dispatchai.co.uk/guides/taxi-business-plan/): What to put in a taxi business plan, section by section: DfT market figures, fares, licence costs, wages at £12.71 an hour and loans of up to £25,000. ## Guides: Ride-hailing and Uber-style apps - [How much does it cost to build an app like Uber?](https://dispatchai.co.uk/guides/cost-to-build-an-app-like-uber/): What an Uber-style app costs to build in 2026, part by part, plus the monthly running costs and the UK licence fees, from named and dated price lists. - [How to start a ride-sharing app in the UK](https://dispatchai.co.uk/guides/how-to-start-a-ride-sharing-app-uk/): Ride-sharing in the UK is either licensed private hire with shared fares or lift sharing at cost. The licences, rules and business models for 2026. - [How to start an Uber-like business in the UK](https://dispatchai.co.uk/guides/how-to-start-an-uber-like-business-uk/): In the UK, Uber is a licensed private hire operator. The licences, drivers, insurance, app and costs you need to start a business like it in 2026. ## Guides: Growing a taxi firm - [Google Business Profile for taxi firms: set-up and getting found](https://dispatchai.co.uk/guides/google-business-profile-for-taxi-firms/): How to set up and verify a Google Business Profile for a UK taxi or private hire firm: your name, category, up to 20 service areas, photos and reviews. - [How to compete with Uber as a local taxi firm](https://dispatchai.co.uk/guides/how-to-compete-with-uber/): Where Uber is strong, where a local taxi firm wins, and 7 practical ways to take pre-booked, airport, account and school work in your own town. - [How to get more taxi bookings](https://dispatchai.co.uk/guides/how-to-get-more-taxi-bookings/): 8 ways to get more taxi bookings, easiest first: answer the calls that ring out, fix Google, ask for reviews, take WhatsApp and web bookings. - [How to grow a taxi business: practical ways that work](https://dispatchai.co.uk/guides/how-to-grow-a-taxi-company/): 10 practical ways to grow a UK taxi or private hire firm, from answering the calls you already get to accounts, airport work, drivers and pricing. - [Winning corporate accounts for a taxi firm](https://dispatchai.co.uk/guides/winning-corporate-taxi-accounts/): How a UK taxi or private hire firm wins corporate clients: who books, what they ask for, how to pitch and price, and 4 checks before you give credit.